About Us

We're Trusted

Blackstar Solutions is a trusted telecoms provider that deliver best-of-breed business communication solutions. Our technical expertise is matched by our passion for delivering the highest quality solutions and support services.

At Blackstar, we pride ourselves on having long-established customer relationships. Our 5-star Trustpilot rating speaks volumes for a positive experience and our customer-first approach.

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Community Sponsorships

We're a team

We work strategically with a wide range of technology partners whose expert knowledge helps us meet our clients’ (often bespoke) communication requirements. This allows us to optimise our clients’ chosen technologies to drive their business forward successfully.

At Blackstar, we believe a company is only as good as its people. Our team of specialists provide, implement and support business communication solutions. We understand how important it is for organisations to communicate effectively and that no two companies are the same. That is why businesses, both in the UK and worldwide, trust Blackstar to keep them connected with bespoke, innovative telecoms solutions.

We listen, innovate, deliver.

We take the time to listen to our clients’, partners’ and employees’ needs before providing an innovative telecoms solution that will help them communicate more effectively. And we deliver on our promises, first time, every time.

The team that delivers

Jemma Agg

Provisioning and Billing manager

Jemma Agg

Provisioning and Billing manager
Gigs / Board sports / Family&Friends

Barry Baptiste

Unified Comms & Collaboration Product Manager

Barry Baptiste

Unified Comms & Collaboration Product Manager
Sport / Brandy / Music

Justin Young

Network Infrastructure Engineer

Justin Young

Network Infrastructure Engineer
Technology / Food / Cars

Nick Smith

CEO

Nick Smith

CEO
Whisky / Steak / Motorbikes

Lee Harding

Solutions Implementation Engineer

Lee Harding

Solutions Implementation Engineer
Cars / Dog / DIY

Steve O'Shea

Implementation and Solutions Engineer

Steve O'Shea

Implementation and Solutions Engineer
Cider / Photography / Motor Racing

Mark Chaplin

Head of Technical Services

Mark Chaplin

Head of Technical Services
Sport / Beer / Family

Chloe Tucker

Business Administrator

Chloe Tucker

Business Administrator
Podcasts / Wine / Dogs

Dylan Pepler

Head of Marketing

Dylan Pepler

Head of Colouring In (Marketing)
Design / BBQ / Dachshunds

Emily Dye

Solutions and Training Services Lead

Emily Dye

Solutions and Training Services Lead
Reading / Running / Cats

Elliot Mace

Head of Sales

Elliot Mace

Head of Sales
People / Places / Performances

Alice Gosine

Marketing Executive

Alice Gosine

Marketing Executive
Design / Food / Plants

Steve Henson

Accounts Lead

Steve Henson

Accounts Lead
Motorsport / Family / Music

Jacob Swinton

Infrastructure and Network Engineer

Jacob Swinton

Infrastructure and Network Engineer
Technology / Food / Gaming

Chris Symons

Business Development Manager

Chris Symons

Business Development Manager
Judo / Karaoke / Bourbon

Jacob Gigg

Sales Development Representative

Jacob Gigg

Sales Development Representative
Sales / Sport / Gaming

Simon Floyd

VoIP and Network Engineer

Simon Floyd

VoIP and Network Engineer
Bikes / People / Music

Natasha Nass

Designer

Natasha Nass

Designer
Books / Adobe / Vintage Fashion

Paul Stephenson

Business Development Manager

Paul Stephenson

Business Development Manager
Sustainability / Gaming / Films

Ziggy

Security

Ziggy

Security
Bones / Deliveries / Sleep
Video Testimonial

Team Testimonials

Elliot, Jemma and Steve talk about what it’s like working at Blackstar, our team ethos, how we work hard and enjoy doing what we’re good at.

Video Testimonial

The Best Thing About Working at Blackstar Solutions

We interviewed our team to find out what the best thing about working at Blackstar is. Watch the video to find out what they said. 

Team Testimonial

"Blackstar is a modern, innovative and diverse company to work for."
Jemma Agg
Blackstar Employee

Our Charity Work

We are proud to support three local charities; Children’s Hospice South West, St Peter’s Hospice and Jessie May. We have run multiple charity events to raise money for our chosen charities, including a skydive in 2017. More recently, a walk crossing every bridge in Bristol once, a distance of 45km crossing 45 bridges in Bristol, which the team raised over £5,000 for our charities. 

Charity Testimonial

"Nick – you have a truly incredible team and although the two little words “thank you” don’t sound a lot, please know that they come from the heart and we truly appreciate your support."
Lindsey Horton
Jessie May

Our Community Sponsorships

We’re Bristol-based, and we care about our local community. 

We are proud of our wide range of community sponsorships throughout Bristol and the surrounding areas. 

Community Sponsorship Testimonial

"The sponsorship we receive helps the club tremendously. We use the sponsorship money to develop the club and grow the game of rugby"
Helen Smith
Frampton Cotterell RFC


Premiership Sport Sponsorships

We’re proud to sponsor two premiership sports clubs in Bristol, Bristol Bears and Gloucestershire County Cricket Club. Both teams are at the top of their game, with the Bears winning the European Challenge Cup in 2020 and finishing at the top of the Gallagher Premiership Rugby league in 2021.  Gloucestershire Cricket was promoted to Division 1 in 2019 and has retained their Division 1 status since then; they also play in the top limited-overs cricket tournaments, the Vitality Blast and Royal London One Day Cup. 

We’re thrilled to support these sporting organisations that have been inspiring the Bristol community for many years. We look forward to continuing our support and backing these teams for many years to come. 

Bristol Bears Men and Women

We are proud sponsors of both Bristol Bears’ men and women sides. We have been on the sleeve of the Bears for the last 4 years and have been with them since the beginning of their rebrand to the Bristol Bears.

Their determination to inspire the community through success on and off the field is why we’ve decided to partner with the Bears.

We also share many of the same values and are aligned with the club’s philosophy, which makes our sponsorship decision an easy one.

Bristol Bears Chief Executive Mark Tainton said: “Blackstar Solutions were one of the companies that have been with us since the start of the Bears journey, so we are pleased to see that relationship continue to go from strength to strength.

“They have really embraced the opportunities and club vision, with a genuine focus on community engagement and developing grassroots sport in a fun and innovative way. We look forward to another positive year together.”

Our partnership extends to providing the telephony, business mobiles and internet connectivity to Bristol Sport including their new Bears and Robins High Performance Centres. 

 

 

Gloucestershire County Cricket Club

Gloucestershire Cricket has a rich tradition of producing exceptional cricketers. Established in 1870, it has seen some greats ply their trade at The County ground, including one of the most influential cricketers, W.G. Grace. 

We got involved with Gloucestershire Cricket in 2021, sponsoring the limited-overs boundaries. 

Gloucestershire Cricket places a significant emphasis on creating and nurturing relationships with the local community. We’ve enjoyed working with them in our first season and look forward to continuing our relationship this season. 

Gloucestershire Cricket are also a client of ours; we provide telephony, business mobiles and internet connectivity to the ground. 

Watch our sponsorship reveal video from 2021 below. 

Sponsorship Video

Gloucestershire County Cricket Club

We announce our sponsorship of Gloucestershire Cricket with a video showcasing what we do and our lack of cricket skills.