Mitel Interaction Center User Guides

Please note there two versions of this document as the Agent Interaction Center usage has changed, particularly for logging into groups:

Mitel MiVoice Connect Contact Center Build 508.10.5700.0 (R19.2-SP1) and higher

Mitel Interaction Center UG (R19.2-SP1).pdf

Mitel MiVoice Connect Contact Center Build 508.10.3320.0 (R1808-SP1) and below

Mitel Interaction Center UG (R1808-SP1 and Below).pdf

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Mitel Interaction Center User Guides

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