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The Future of Remote Working
We hosted a Business Surgery in conjunction with Bristol Life to discuss the future of remote working. The times we’ve found ourselves in has changed
Latest Teams Tips and Tricks – November 2021
We all love a new bit of tech here at Blackstar. Fortunately for us, Microsoft releases new Teams features more often than Netflix releases true crime docuseries.  After spending some time playing with the
Click-to-Dial – Microsoft Teams Voice/Direct Routing
Microsoft Teams can be used as your primary means of communication using Calling Plans or Direct Routing.  Either of these options combines the inbuilt collaboration tools for
Gartner Magic Quadrant For UCAAS 2021
The 2021 Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS) was released – and at Blackstar we’re psyched to see the names of
Blackstar Solutions Ethernet Provisioning Guide
This page provides information regarding Blackstar Solutions’ ethernet provisioning guide of your Fibre Ethernet order, from placement to completion. Contents Blackstar Customer Information Pre-Survey Checklist Ethernet Categories Provisioning Milestones Potential
What is VoIP?
If you’re reading this blog, chances are you’ve been thinking about VoIP. Maybe someone has mentioned that a VoIP system will save you money; perhaps you’re
Blackstar Solutions Partnership Continues With Bristol Bears
Blackstar Solutions continue our partnership with the Bears into a fourth season, underlining our commitment to sport in the region. Bristol Bears Chief Executive Mark
Number Spoofing – What It Is And What To Do
What is number spoofing? Number spoofing has been on the rise lately. Nuisance callers and criminals use number spoofing by deliberately changing the Caller ID to
CityFibre Crowns Blackstar Solutions as City Champion For The South West
CityFibre, the UK’s third national digital infrastructure platform, has appointed Blackstar Solutions as a City Champion for the South West underlining its commitment to driving the
How to Improve Your Business Internet Connectivity
In our video, we outline three easy ways you can improve your business internet connectivity. Why? because your business internet connectivity is the backbone of
Why You Need Training – The Value of Training (Even If It’s Free)
A well-handled call helps your company project an air of professionalism and will give your callers confidence in your capabilities to help them. The call
How to Fix Call Quality Issues at Home
Working from home has become the new normal for many of us since March last year. While it’s allowed us to keep the cogs turning
Beam vs Teams Analytics
Beam vs Teams Analytics If you’re considering moving your telephony to Microsoft Teams via either Calling Plans or Direct Routing, one thing that is often
