microsoft teams

Record audio, video and screen sharing in Microsoft Teams with ClarifyGo.  

Record every type of communication in Microsoft Teams

ClarifyGo provides cloud-based Microsoft Teams recording, making it easy to set up with no upfront costs. Simply connect it to your Teams tenant to get started. 

ClarifyGo uses Microsoft Graph API integration to record every type of communication, including internal and outbound Teams calls, video conferencing and screen sharing. 

Whether your priority is hassle-free compliance or developing sales techniques and a better customer experience, ClarifyGo delivers it all.

Compliance & risk management

Tick all the compliance boxes, including FCA, GDPR, MiFID II and PCI DSS. All recordings are encrypted and can be securely stored for as long as required.

Never miss a conversation

Record every type of communication on Microsoft Teams including internal and outbound calls, video conferencing and screen sharing.

Browser based GUI

Business & client intelligence

Assess call handling skills, find trends and support performance targets. Add speech analytics to scan for keywords, script adherence and emotions.

Two men smiling on call one has a headset the other handset, both are using Microsoft recording features.

Compliance made simple 

 ClarifyGo captures everything you want it to (and nothing it shouldn’t):
• Supports Dodd-Frank, FCA, GDPR, HIPAA, MiFID II, PCI DSS and more
• 256-bit encryption
• Long term storage
• Secure, low-data file-sharing
• User-defined access
• PCI options
• GDPR deletion and auditing

Provide a better customer experience  

ClarifyGo supports staff learning, monitors performance and helps you serve your customers better with:
• Best practice playlists
• Live listening
• Supervisor commentary
• Advanced Quality Measurement module
• AI Speech Analytics
Woman with a headset using Microsoft Teams recording

ClarifyGo brochure  

ClarifyGo from Blackstar Solutions is a fully compliant recording solution designed to support the demands on financial services, insurance companies, emergency services, retailers and many others who want to look after their reputation and have a responsibility to keep customer data safe.

Download the brochure for further information about Microsoft Teams recording.


Request a quote

Interested in Microsoft Teams recording? 

Complete the form below and we’ll contact you to discuss your requirements and provide a quote.


Yes, you don’t need to invest in technical support or infrastructure in house, and a monthly subscription model means no large upfront costs. 

ClarifyGo is hosted in Azure and available on a monthly subscription basis. 

If you want to host it onsite it is available as a single instance deployment. 

If you still prefer to both host and manage your recording onsite or need to store them in a certain location to fulfil compliance requirements (such as in the EU to satisfy MiFID II), ClarifyGo is also available as a single instance deployment (Clarify for Teams).

Yes, ClarifyGo records every type of communications on Microsoft Teams including internal and outbound calls, video conferencing and screen sharing. 

You can keep your recordings for as long as you need.

Simply insert your details into the contact form to request a quote. 

One of our consultants will be in contact to discuss your requirements and provide you with a price. 

Client testimonial

"The technical team at Blackstar are fantastic. They have gone above and beyond, helping us with out of hours issues when they didn’t have to. They are always so helpful and receptive: I cannot fault the service we have received from Blackstar and wouldn’t hesitate to recommend them.”
Paul Targett
Haseltine Lake Kempner LLP