Ringcentral
RingCentral is a leading provider of business cloud communications and contact centre solutions based on its powerful Message Video Phone (MVP) platform.
A secure and reliable cloud communications platform for messaging, video, phone and contact centre
RingCentral offers three key products in its portfolio including MVP™, a unified communications as a service (UCaaS) platform including team messaging, video meetings, and a cloud phone system; RingCentral Video®, the company’s free video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Centre™ solutions.
RingCentral’s open platform integrates with leading third-party business applications and enables you to customise business workflows easily.
RingCentral is a Leader in the 2021 Gartner® Magic Quadrant™ for UCaaS
The Gartner Magic Quadrant for UCaaS reveals the market leaders and ones-to-watch in the unified communications space.
The Magic Quadrant assist digital workplace application leaders in selecting providers that meet their organisation’s requirements.
RingCentral is positioned furthest to the right for completeness of vision.
Why RingCentral
Work together from anywhere with RingCentral’s trusted business communications platform. They are the leading provider of business communications and contact centre solutions based on its powerful Message Video Phone (MVP™) platform.
RingCentral provides the following benefits to organisations wanting to improve and future-proof their business communications.
Reliable: financially backed 99.999% uptime SLA
Secure: built-in security that encrypts conversations between all endpoints
Global: available in 40+ countries and provides local calling presence with more than 200 area codes to choose from
Scalable: no matter how big you grow, RingCentral scales with you at the click of a button
Easy-to-Use: use Message, Video and Phone capabilities within a single interface – no more switching between apps
Connected: use Message, Video and Phone capabilities within a single interface – no more switching between app
RingCentral Products
RingCentral MVP™
RingCentral MVP™ (Message, Video, Phone) is an industry-leading platform for cloud communications, empowering organisations to streamline internal collaboration and better connect with their customers.
With integrated instant messaging, video conferencing, and cloud PBX, RingCentral MVP offers:
• A unified, collaborative hub for team messaging, video meetings, and telephony
• Enterprise-grade security and unmatched reliability with a 99.999% uptime SLA
• A global footprint in 100+ countries and localised in 15+ languages
• 250+ out-of-the-box integrations with business apps and open APIs for custom needs
• Simple and centralised web-based user and system administration
• Advanced analytics and insights
• Access from anywhere on your device of choice—desktop, tablet, or mobile.
RingCentral Contact Centre
RingCentral is the industry leader in cloud contact centre technology, enabling companies to provide an exceptional client experience through connected, empowered and engaged employees.
Combining the best in UCaaS and CCaaS, RingCentral Contact Centre offers:
• Deep integration with the award-winning RingCentral MVP platform for high-quality, low-cost telephony and agent collaboration
• Enterprise-grade security and unmatched reliability with a 99.999% uptime SLA
• Powerful APIs with leading CRM systems including Salesforce, Microsoft Dynamics and ServiceNow
• Smart routing connects customers to the agent who can help them best
• Analytics, reporting and supervisor tools provide insights to maximise agent performance
• Automated outbound capabilities help handle fluctuating call volumes by switching outbound agents to inbound queues
RingCentral Video®
RingCentral Video is a free video meetings solution with team messaging that enables Smart Video Meetings™ and industry-leading collaboration features.
Meet all day for free so you don’t have to stop those business meetings short.
Request a quote
Interested in RingCentral products? Fill out our details and we’ll contact you to discuss your requirements.
What our customers say
Blackstar Solutions are a trusted RingCentral partner, supplying, implementing and supporting the entire range of UCaaS and CCaaS solutions.
Contact us for a quote or book a demo on 0333 123 2 123, alternatively email us on [email protected].
