the future of business communications
DATE: june 20th 12:30
VENUE: gloucestershire county cricket club
FORMAT: roundtable discussion
About the event
Blackstar Solutions and 8×8 invite business and technology leaders from the South West to a roundtable discussion about the future of business communications.
As we’re well aware, business communication is constantly evolving. New technologies such as AI are changing the way we communicate. As technology leaders, it’s important to stay informed about the technology trends that could affect your business. The roundtable will be a great opportunity to share your thoughts and learn from other businesses in a relaxed environment.
Once the roundtable discussion is complete, we’ll have drinks in the Thatchers bar, followed by the T20 cricket match between Gloucestershire and Hampshire.
- AI and its role in business communications
- Things to consider before implementing AI
- The importance of customer and employee experience
- Preferred communication channels by generation
- Communication challenges faced by UK businesses
- Microsoft Teams for business communications and integration into existing phone systems
- Future of customer communications and plans for the next 5 years
June 20th – 12:30 – Gloucestershire County Cricket Ground (BS7 9EJ)
12 spaces remaining
13:30 Roundtable discussion
15:00 Tea/Coffee Break
16:30 Terrace bar for drinks/check emails
18:30 T20 cricket match begins - Gloucestershire v Hampshire
19:45 Cheeseboard served during the interval
21:30 Match ends
8×8 is a leading integrated cloud communications platform provider, trusted by more than one million business users worldwide to empower their workforce while connecting individuals, teams and customers.
As ways of working and customer expectations rapidly evolve, 8×8’s eXperience Communications Platform™ brings together voice, team chat, meetings and contact centre solutions.
8×8 has been named a Leader in the Gartner Magic Quadrant for the 11th year in a row.
About Blackstar Solutions
Blackstar Solutions is a trusted telecoms provider that deliver business communication solutions including voice, video, mobile and internet.
Blackstar pride themselves on having long-established customer relationships. Their 5-star Trustpilot rating speaks volumes for a positive experience and customer-first approach.