Bristol Shoretel Partner
Blackstar Solutions is the leading Bristol ShoreTel partner. Our head office in the heart of Bristol with customers based throughout the city. Combined with our leading accreditations throughout the entire ShoreTel Portfolio we are an ideal fit for companies looking to explore the ShoreTel platform or require ShoreTel support.
ShoreTel is a leading provider of cloud, onsite, and hybrid business telephony and unified communications (UC) solutions. Their award-winning, brilliantly simple communications solutions for small and mid-market companies consistently outperform the competition in customer satisfaction, customer loyalty, value, and lowest total cost of ownership.
Our team of ShoreTel accredited experts are on hand, waiting to hear from you. Get in touch by filling out the form below or give us a call on 0333 123 2123.
“Blackstar are one of the most experienced and proactive partners, who continue to prove that they are a safe pair of hands for implementing and supporting Mitel solutions. They offer premium service and support to their clients with a focus on the value-added element of being a communications partner. Blackstar also work very hard to keep their clients updated on the latest technologies to ensure that they are getting the best possible return on their investment and planning for the future. I am happy to endorse and recommend Blackstar to any new clients or those looking for a partner who deliver the highest level of services for their Mitel systems” – Richard Roberts, Vice President UKISA Sales, Mitel (ShoreTel is now Mitel)
ShoreTel Connect is a remarkable innovation in IP telephony and unified communications (UC). It’s one platform and one user experience, delivered two ways (as a service or as a product), with three deployment options: from the cloud, managed on-premises, or a hybrid of both.
- Exceptional user experience
- Highly flexible
- Easy to deploy, use and manage
- Reliable and secure
- Highest value for your investment
ShoreTel Connect Contact Centre
ShoreTel Connect Contact Center is a powerful yet easy-to-use solution that enables you to build positive customer experiences.
- Easy-to-manage software with powerful administration and reporting
- High availability and built-in disaster recovery
- Customizable multi-channel routing for improved service
- Self-service applications for flexibility and choice
- Integration with enterprise applications for advanced business intelligence
- Increased agent utilization with agents handling multiple interactions simultaneously
ShoreTel Mobility is designed to extend unified communications (UC) applications to smartphones, tablets, and wearable devices so workers can achieve maximum productivity anytime, anywhere. The result: a more engaged, connected, responsive workforce which increases your team’s professionalism, sales and service
- Empower a more responsive, accessible workforce
- Control business communications while allowing personal device use
- Reduce enterprise telecom costs dramatically
- Deploy secure enterprise communications for mobile workers
- Available for on-premises systems as an appliance or virtualized application
ShoreTel Collaboration combines voice and data over the enterprise phone system to make instant messaging, conference calling and desktop sharing accessible across the entire organisation. Increase worker effectiveness and reduce operational exposure when you integrate smartphones and tablets into your enterprise business phone system.
- Easy to implement and use
- Instant messaging
- Audio conferencing
- Instant recording
- Desktop sharing